Refund Policy

We Do Not accept returns unless items are somewhat damaged. This is due to our shirts, tumblers, and decals (other personalized items) being made-to-order.

But please contact me if you have any problems with your order.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. Contact me within 14 days of delivery, Ship items back within: 30 days of delivery

To start a return, you can contact us at memorablegiftbyjulie@gmail.com. If your return is accepted. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

You can always contact us for any return question at memorablegiftbyjulie@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.